Azizi Technologies - Dubai IT Solutions Logo
    AziziTechnologies
    IT Solutions · Since 2007
    Vertical: Mobile Retail & Repair

    Ecommerce For Mobile Shops Dubai IMEI, Trade-In, Refurb Grading Built In

    Every Dubai ecommerce agency treats phones as "generic retail" - same Shopify build as fashion or perfume. They miss everything that makes mobile retail different: IMEI tracking, trade-in calculators, refurbished-unit grading (A/B/C with battery health), Etisalat / du postpaid checkout, Salama-style warranty upsell, repair booking inline. We bake all of it in. We sell and repair Apple devices ourselves - we know the workflow. From AED 14,500.

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    Ecommerce for mobile shops Dubai - IMEI + trade-in + refurb grading + repair booking
    Ecommerce for mobile shops Dubai - IMEI + trade-in + refurb grading + repair booking

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    Years In Mobile

    Since 2007

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    Google Reviews

    4.9★ average

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    Active UAE Clients

    Including mobile retailers

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    Week Build

    Starter tier delivery window

    IMEI & Serial Capture - Every Phone Tied To Every Customer

    Mobile retailers without IMEI logging lose the warranty + after-sales game. Every phone sold should have its IMEI tied to the customer record, the original invoice, the warranty period, any AppleCare or extended-warranty bundle. We build it as standard.

    • 01IMEI capture at packaging (scan barcode or manual entry)
    • 02Auto-population from supplier invoice for bulk imports
    • 03Customer-facing IMEI lookup ("register my device")
    • 04Warranty period auto-calculated from IMEI + manufacturer rules
    • 05Stolen-device flag integration (TRA-compliant where applicable)
    • 06Service-desk view: scan IMEI → full purchase + warranty + repair history

    Trade-In Valuation Calculator - Real-Time AED Offer

    Trade-in is one of the highest-converting drivers of new-phone purchases. Dubai mobile shops without an online trade-in calculator capture maybe 5% of trade-in interest. We build a real-time valuation calculator - customer picks model, condition, storage, accessories - and gets an instant AED offer good for 7 days, redeemable in-store or against a new purchase.

    • 01Model + storage + condition + accessories selector
    • 02Real-time AED offer (database-backed, updateable by your team)
    • 037-day offer voucher emailed to customer with QR code
    • 04In-store redemption with QR scan
    • 05Online redemption against new purchase (auto-discount at checkout)
    • 06Service-desk view: incoming trade-in valuations queue

    Refurb Grading Display - A / B / C With Battery Health %

    Refurbished phone retailers compete on transparency. Generic ecommerce builds show one "refurbished" tag and a stock photo. We build refurb grading with real battery health %, condition photos (front, back, screen, ports), and a 50-point inspection checklist visible to the customer.

    • 01Grade A / B / C / D with descriptions and example photos
    • 02Battery health % per unit (from manufacturer diagnostics)
    • 0350-point inspection checklist (or your custom list) shown per unit
    • 04Multiple condition photos per unit (front / back / screen / sides)
    • 05Cosmetic vs functional grading split
    • 06Warranty period per grade with auto-renewal of stale listings

    Etisalat / Du Postpaid Integration - Selling On Contract

    Etisalat and du postpaid + device-payment-plan customers make up 35–45% of Dubai phone purchases at premium price points. Most mobile-retailer ecommerce sites don't offer this - they push BNPL instead, which has lower limits. We integrate carrier postpaid eligibility checks at checkout where the carrier's partner program supports it.

    • 01Etisalat eLife / Mobile partner program integration
    • 02du Home / Mobile carrier partner program integration
    • 03Pre-checkout eligibility check (Emirates ID + carrier account)
    • 04Multi-month device payment plan visible at checkout
    • 05Carrier handoff for plan activation (where required)
    • 06Reseller commission tracking with carrier

    Repair Booking Inline With Product Pages

    Mobile retailers that also do repair (most do) miss revenue by separating the two flows. We embed repair booking inline with the product / accessory / spare-part purchase flow - customer browsing for an iPhone screen can book a screen replacement at the same time, with parts auto-deducted from inventory.

    • 01Repair-type selector on product pages ("screen replacement", "battery replacement", "water damage")
    • 02Pickup-from-customer or drop-at-store option
    • 03Spare parts auto-deducted from inventory on booking
    • 04Repair status tracker - customer-facing portal
    • 05Diagnostic fee flow with refundable-deposit option
    • 06WhatsApp Business notification on status change

    Tabby, Tamara, PostPay + AppleCare / Salama Upsell

    Premium phones in Dubai sell almost entirely on BNPL. Extended warranty / AppleCare / Salama-style protection plans are the highest-margin upsell in mobile retail. We build both into checkout with smart defaults that convert.

    • 01Tabby Pay-Later + Pay-in-4 with refund-tested flow
    • 02Tamara Pay-in-3
    • 03PostPay BNPL for higher-AOV (gaming phones, Pro Max models)
    • 04AppleCare attachment at cart for Apple devices
    • 05Salama-style protection plan options (your own or third-party)
    • 06Multi-year extended warranty with recurring billing option

    Our Process

    Simple Steps to Get Started

    Sequenced, scoped, and shipped. Every phase has a deliverable you can hold us to.

    1. 1

      Week 1 - Discovery

      SKU audit, refurb grading system, repair workflow, carrier programs

      Audit your phone catalogue (new, refurb, accessories, spares), agree refurb grading scheme, scope your repair workflow integration, confirm Etisalat / du carrier-program eligibility, finalise the design language.

    2. 2

      Week 2 - Design

      Wireframes + refurb-grading UX + trade-in calculator UX + repair booking UX

      Wireframes for 8 key pages plus three custom flows (trade-in calculator, refurb-grading display, repair booking inline), high-fidelity visual design, content plan for refurb listings and accessory categories, bilingual scope decision.

    3. 3

      Week 3 - Build

      Theme dev + IMEI system + trade-in DB + refurb display + repair booking

      Theme development, IMEI capture system, trade-in valuation calculator with database backend, refurb grading display module, repair booking flow with inventory deduction, payment gateway + carrier integration, internal QA.

    4. 4

      Week 4 - Launch & Training

      Staging review, public launch, service-desk training

      Staging URL review, public launch with DNS cutover, Core Web Vitals final tuning, two service-desk training sessions (IMEI capture, refurb intake, trade-in valuation, repair booking workflow), 30 days post-launch support.

    Transparent Pricing

    Pick the Tier That Fits Your Business

    Real AED prices for mobile-shop ecommerce builds.

    Mobile-Shop Starter

    From AED 14,500

    Single-branch mobile shop, up to 500 SKUs

    • Shopify build with custom theme
    • Up to 500 products migrated
    • IMEI capture (basic)
    • Trade-in calculator (stub - 3 model brackets)
    • Tabby + Tamara + 1 card gateway
    • 1 courier integration
    • English only
    • 4-week build window
    • 30 days post-launch support
    Choose Mobile-Shop Starter
    Most Popular

    Mobile-Shop Growth

    From AED 28,000

    Multi-branch retail + repair, refurb-focused

    • WooCommerce / Shopify Advanced
    • Up to 5,000 products + variants
    • Full IMEI + warranty + RMA system
    • Real-time trade-in calculator (all models, conditions)
    • Refurb grading display (A/B/C with battery health)
    • Repair booking inline with product pages
    • Etisalat / du postpaid integration (where eligible)
    • Bilingual Arabic + English
    • 6-week build window
    • 60 days post-launch support
    Choose Mobile-Shop Growth

    Mobile-Shop Custom

    From AED 60,000

    Carrier reseller + multi-brand + corporate fleet

    • Magento Commerce / custom Laravel
    • Full carrier integration (Etisalat + du postpaid + handoff)
    • Multi-brand storefront (multiple phone brands as separate journeys)
    • Corporate fleet portal (bulk device + AMC)
    • ERP / OMS integration (NetSuite, SAP, Microsoft Dynamics)
    • Multi-branch click-and-collect
    • 10–14 week build window
    • 90 days post-launch support
    Choose Mobile-Shop Custom

    Source code yours. Hosting your account. Care Plan from AED 1,800/mo. We sell and repair Apple devices ourselves - we run the workflows we build for you.

    Why Azizi

    Why Azizi vs Generic Ecommerce Agencies

    Mobile retail is its own discipline. We've been operating it ourselves since 2007.

    01

    We sell and repair phones ourselves

    Azizi runs Apple device sales and repair operations alongside our agency work. We've handled the IMEI workflow, the trade-in valuation, the refurb grading, the repair booking flow - for our own customers. We build what we use.

    02

    Trade-in calculator + refurb grading as standard

    Real-time AED offers, A/B/C grading with battery health %, 50-point inspection display. The mobile-retail features generic agencies ship without.

    03

    Etisalat / du postpaid integration where eligible

    35–45% of premium Dubai phone purchases run on carrier postpaid. We integrate where the carrier program supports it. Most agencies push BNPL only.

    04

    Repair booking inline with product flow

    Customer browsing for a screen can book a screen replacement at the same time, spare parts auto-deducted from inventory. Generic builds keep these flows separate and miss the upsell.

    FAQ

    Frequently Asked Questions

    Direct answers from 643+ engagements over 19+ years.

    “We rebuilt our refurb iPhone store with Azizi after three agencies couldn't get the trade-in calculator right. Azizi shipped a working real-time AED valuation flow in 6 weeks. Our online trade-in submissions tripled and 60%+ convert to in-store new-phone sales.”

    O

    Owner

    Refurbished mobile retailer · Karama

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    Phone Store Selling 5% Of Trade-In Demand?

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